cn999 Terms & Conditions

To become a member of the cn999 platform, you must meet the following conditions. Failure to meet these conditions will render you ineligible to use the service.

• The applicant must be at least 21 years of age.
• The applicant must be able to provide a valid and genuine proof of identity.
• Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
• It is solely the user's responsibility to ensure that using this platform does not violate any laws applicable in their location.
• Employees, directors of cn999, or their close relatives may not use the platform's betting services.
• Using automated software, bots, or any technical advantage to access the service is prohibited.

When creating an account on cn999, you must provide accurate, complete, and up-to-date information. Providing false or incomplete information is a direct breach of this agreement.

Account Security

• You are solely responsible for keeping your account username and password completely confidential.
• Do not share your account credentials with any third party.
• If you suspect unauthorised access, notify cn999 support immediately.
• The account holder is responsible for all activity on the account, including any misuse by a third party.

Identity Verification (KYC)

cn999 may request identity verification documents at any time. Withdrawals may be placed on hold until the verification process is complete. The following documents are typically required:

• Scanned copy of National ID Card (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Documents proving ownership of the payment method used

All financial transactions on cn999 are processed through secure SSL encryption. The following payment methods are supported on our platform:

Supported Payment Methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks).

Deposit Terms

• Minimum deposit amount: ৳300 for each method.
• Deposits will be credited directly to your account. Contact support if there is a delay.
• The payment account you deposit from must be registered in your own name.
• Deposits through a third party are prohibited.

Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 5 to 30 minutes.
• Withdrawal requests must be made to a verified payment method.
• Withdrawals may be restricted until bonus wagering requirements are met.
• cn999 reserves the right to hold specific withdrawal requests for verification purposes.

cn999 offers various bonuses and promotional offers to its members. Each offer has its own terms and conditions, and compliance with them is mandatory.

Welcome Bonus

• 150% bonus on the first deposit, up to a maximum of ৳8,000.
• Example: Deposit ৳1,000 and receive a ৳1,500 bonus, for a total balance of ৳2,500.
• Example: Deposit ৳12,000 and receive a maximum bonus of ৳8,000, for a total balance of ৳20,000.
• Wagering requirement: 20 times the bonus amount (on the bonus only, not the deposit).
• Example: ৳1,500 bonus × 20 = a total of ৳30,000 in bets must be completed before the bonus funds can be withdrawn.

General Bonus Rules

• Bonus funds are not directly withdrawable as cash — they become withdrawable after the specified wagering requirements are met.
• Each account is eligible to receive each bonus only once.
• cn999 reserves the right to modify or cancel any bonus offer.
• In the event of fraudulent activity, the bonus and any associated winnings will be forfeited.
• Using multiple accounts to take advantage of bonuses is prohibited.

VIP Program

cn999's exclusive VIP programme has four tiers:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

You can advance to a higher VIP tier through active gaming and regular participation on the platform.

cn999 makes every effort to operate a safe and reliable platform. However, cn999's liability is limited in the following cases:

• Loss caused by internet disconnection or device failure.
• Delays or errors caused by third-party software or payment providers.
• Force majeure events — natural disasters, government orders, or cyberattacks.
• Loss resulting from keeping your own account information insecure.

If any provision of these terms is declared invalid or unenforceable by a court or authority, only that provision will be removed and the remaining terms will remain in full effect.

cn999 believes that gaming is a form of entertainment, and we are committed to ensuring it never becomes a problem. The key features of our responsible gaming policy are:

• Age Verification: Only those aged 21 or above may participate.
• Self-Pause: You can temporarily suspend your account for a specified period at any time.
• Self-Exclusion: For a long-term break, contact cn999 support.
• Deposit Limits: You can set your own weekly or monthly deposit limits if you wish.

Any dispute or complaint between cn999 and a user will be resolved through the following process:

• Step 1: Submit your complaint directly to the cn999 support team — by email or live chat. Provide as much detail as possible.
• Step 2: The support team will review the complaint and request further information if needed.
• Step 3: cn999's management team will issue a final decision. System logs will be considered final evidence in matters relating to game outcomes.

If the complaint involves a monetary amount, the relevant funds may be placed on hold during the investigation. In any dispute, cn999's decision is final and binding.

If you have any questions or complaints about these terms and conditions, or need assistance with any service, please contact cn999's customer support team:

• Live Chat: Available 24/7 — log in to the platform and start a chat.
• Email: [email protected]
• Support is available in both Bengali and English.

These terms were last updated in January 2026. cn999 reserves the right to amend these terms. Please visit this page regularly for the latest version.